High-Trust Teams | SIY Global

Emotions Drive Team Performance

Strong teams don’t happen by chance. Many organizations struggle with miscommunication, disengagement, and lack of collaboration, limiting their ability to perform. Research shows that psychological safety—the belief that a team is a safe space for interpersonal risk-taking—is the foundation of high-performing teams. Yet according to McKinsey research, only about 26% of leaders create psychologically safe environments for their teams. Emotions are at the core of every team dynamic, influencing trust, collaboration, and overall performance.

If your team improves emotional intelligence, they perform 46% better than teams that don’t.

Our programs provide science-backed tools that help both leaders and teams develop self-awareness, regulate emotions in high-stakes situations, harness emotions as a catalyst for deeper connection, innovation, and resilience.

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the benefits of building high-trust teams

Through this training, your organization will:

improve team collaboration

Build trust and psychological safety to encourage open dialogue and innovation.

increase individual and team productivity

Reduce interpersonal barriers to increase focus and accelerate productivity.

strengthen engagement and retention

Create a culture where employees feel valued and motivated to contribute.

turn conflict into opportunity

Learn strategies to navigate differences and turn them into opportunities.

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Strong teams are built when both leaders and team members commit to building trust.

While leaders set the tone, every team member contributes to the overall culture. Our programs address both perspectives, ensuring a holistic approach to team performance.

We offer two programs designed to meet the unique needs of leadership and individual contributors. While using both programs together maximizes impact, each can also be delivered independently.

Creating High-Trust Teams

Leadership Program

Empower leaders to build trust, enhance communication, and create a psychologically safe environment for better performance.

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Performing as a High-Trust Team

Individual Contributor Program

Equip team members with the skills to collaborate effectively, communicate with empathy, and build a culture of learning and trust.

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Leadership Program

Creating High-Trust Teams

Successful teams are intentionally built by leaders who understand how emotions, perception, and psychological safety shape performance. This course introduces the Perception Box, helping leaders recognize how past experiences influence decision-making, collaboration, and conflict.

Using a science-backed approach, leaders will develop emotional awareness to enhance decision-making, build psychological safety, and improve communication through mindful listening and empathy. Through interactive exercises, team simulations, and reflective practices, participants will gain practical strategies to create high-trust environments, encourage learning-focused mindsets, and lead teams that thrive.

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leadership program logistics

We recommend a 6-week blended learning journey for this program to maximize learner engagement and skill application. For organizations that want to integrate Creating High-Trust Teams content within a larger program in their organization, we recommend using the microcourses and live learning session content only.

audience

leaders

participants

up to 24 per cohort

format

blended self-paced and live (in person or virtual) learning

duration

6-week learning journey, with four hours of live learning

Self-Insight Tool

Participants complete a short assessment to evaluate their current leadership style and understand what adjustments they may need to make to create an optimal team environment. The results will help tailor the instructor-led portion of the program.

Self-paced Learning

Prior to live sessions, participants engage in two short microcourses to cover key concepts in the course. Microcourses include:

Emotional Barriers to High-Performing Teams (10 min.)

Explores why psychological safety is difficult to achieve, the emotional obstacles leaders face, and how unspoken team dynamics can hinder or enhance performance.

The Maximizing Team Performance Model (10 min.)

Introduces a structured model for increasing psychological safety, encouraging contribution, and optimizing team performance through a focus on learning fast vs avoiding failure.

Live Session 1: Building the Foundation for High-Trust Teams

2 hours: The first live session engages leaders in discussion around what makes it difficult to create high levels of contribution within teams. They learn how to understand what emotions and mindsets hold us back as individuals and as leaders.

Key modules include:

Emotional Intelligence & Self-Awareness

Recognize how emotions impact leadership and team trust through the Perception Box framework.

The Power of Empathy in Leadership

Practice empathetic listening to strengthen team relationships.

Psychological Safety

Learn the key elements to team success and how to create an environment of psychological safety.

Overcoming Barriers to Psychological Safety

Identify obstacles and explore solutions through discussion.

Live Session 2: Driving Contribution and Performance Through Leadership

2 hours: During the second live session leaders will engage in role plays, case studies, and simulations, applying psychological safety principles to high-stakes team dynamics.

Key modules include:

Creating a Culture of Contribution

Explore techniques for fostering balanced team participation.

Reframing Failure as Learning

Shift from failure-avoidance to a growth mindset.

Practical Simulation

Apply facilitation skills in a collaborative team discussion.

Sustaining Psychological Safety

Learn strategies to reinforce trust and growth long-term.

Personalized Application Challenges

Measures progress and provides ongoing development recommendations, helping leaders leverage strengths and target areas for improvement.

Personal Growth Insights

Engage in a short post-program inventory to measure and reflect on personal growth to support change.

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Individual Contributor Program

Performing as a High-Trust Team

Creating a culture of psychological safety isn’t just a leader’s job—it’s a team effort. Every team member plays a role in fostering an environment where colleagues feel safe to share ideas, take risks, and learn from mistakes.

This course introduces the Perception Box, helping participants recognize how their past experiences shape their communication, collaboration, and conflict resolution. Through interactive exercises, real-world simulations, and discussions, participants will build emotional awareness to shift from a failure-avoidance mindset to a learning-focused approach. They’ll develop practical skills in mindful listening, empathetic communication, and inclusive collaboration, ensuring they actively contribute to a culture of trust and innovation.

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individual contributor program logistics

We recommend a 6-week blended learning journey for this program to maximize learner engagement and skill application. For organizations that want to integrate Performing as a High-Trust Team content within a larger program in their organization, we recommend using the microcourses and live learning session content only.