Engage Emotions to Accelerate Change

Enable Teams to Flourish During Rapid Change

Change is inevitable—but success isn’t. Research reveals that only 30% of organizations successfully achieve their change-related goals. So, what sets them apart? Their ability to navigate the emotional dynamics of change with confidence and agility.

A meta-analysis of peer-reviewed studies found that employees with higher levels of emotional intelligence are 17.7 times more likely to be resilient during change.

Our programs empower learning and development teams to cultivate resilience and drive lasting change through a proven blend of neuroscience, mindfulness, and emotional intelligence. We help leaders and individual contributors build emotional agility, transforming challenges into opportunities and resistance into momentum.

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the benefits of building emotional resilience during change

Through this training, your organization will:

improve performance amid uncertainty

Strengthen resilience and adaptability for better performance in the face of change

make better decisions in the moment

Improve decision-making by shifting from reaction to response

harness emotions as fuel versus friction

Enable teams to harness emotions for positive fuel versus negative friction

spark meaningful engagement

Sustain motivation, focus and engagement, even in high-pressure environments

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Leaders and teams must share commitment to change

Leaders set the vision, but lasting change happens when the whole team is engaged. To accelerate change, teams need to be able to adapt at a personal level and support one another.

Our change programs empower leaders to guide teams through uncertainty, while helping individual contributors adapt to change and manage emotions together.

We offer two targeted programs—one for leaders, one for teams—tailored to their distinct roles. Use them together for maximum cultural impact or implement them separately to quickly tackle specific challenges.

Navigating the Emotions of Change

Leadership Program

Equips leaders with strategies to detect, direct, and design emotional energy to drive successful change.

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Succeeding with Adaptive Resilience

Individual Contributor Program

Helps employees to navigate stress, uncertainty, and workplace challenges with confidence.

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Leadership Program

Navigating the Emotions of Change

Leaders set the emotional tone for change. Their ability to recognize, manage, and influence emotions determines whether change efforts succeed or stall.

This interactive, two-part course empowers leaders to detect, direct, and design emotional energy to fuel transformation. By understanding the hidden emotional forces that shape change initiatives, participants will gain the skills to turn resistance into momentum, disengagement into motivation, and uncertainty into innovation.

A key concept in this course is the Perception Box—the recognition that each person’s perspective is shaped by past experiences and beliefs. Leaders will learn to harness this awareness to build alignment and engagement, leading change efforts that stick.

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leadership program logistics

We recommend a 6-week blended learning journey for this program to maximize learner engagement and skill application. For organizations that want to integrate Navigating the Emotions of Change content within an existing program in their organization, we recommend using the microcourses and live learning session content only.

audience

frontline and midlevel leaders

participants

up to 24 per cohort

format

blended self-paced and live (in person or virtual) learning

duration

6-week learning journey, with three hours of live learning

Self-Insight Tool

A short survey to measure leaders’ awareness of emotional barriers to change and their current effectiveness in addressing resistance. Results help tailor the instructor-led experience.

Self-paced Learning

Prior to live sessions, participants engage in two short microcourses to cover key concepts in the course. Microcourses include:

Emotional Barriers to Change (10 min.): Explores why change triggers emotional resistance, the psychology behind change failure, and how unspoken emotions drive resistance at individual and team levels.

The Dynamics of Change Resistance (10 min.): Introduces a structured approach to diagnosing emotional resistance, identifying fear-based responses, and leveraging mindset shifts for smoother transitions.

Live Session 1: Understanding Emotional Dynamics

90 minutes: The first live session helps leaders understand how emotions affect the outcomes of change, and see how different perceptions can create fuel or friction amid change.

Key modules include:

The Science of Emotions in Change

Understand how neuroscience and psychology influence decision-making during transformation.

3D Emotional Dynamics Change Model

Learn to detect and assess emotional patterns that impact change efforts.

Case Study & Application

Identify emotional resistance in real-world scenarios and apply strategies to address it.

The Perception Box

Explore how past experiences shape perspectives and practice shifting viewpoints for better change navigation.

Live Session 2: Leading Change with Emotional Intelligence

90 minutes: The second live session helps leaders apply key emotional intelligence skills to shift the emotional culture on their teams to support change.

Key modules include:

Direct: Shifting Emotional Energy for Progress

Transform resistance into motivation with practical strategies for managing team emotions.

Design: Creating Environments that Foster Change

Build psychological safety and trust to sustain emotional energy during transformation.

Bringing It All Together

Apply emotional intelligence to real-world change challenges and create actionable leadership strategies.

Closing & Commitments

Reflect on key insights and set personal commitments for leading change effectively.

Personalized Application Challenges

Each leader can choose from a personalized set of application challenges to apply what they’ve learned. Each leadership challenge takes about 30 minutes to complete.

Personal Growth Insights

Engage in a short post-program inventory to measure and reflect on personal growth on an individual and group level to support change.

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Individual Contributor Program

Succeeding with Adaptive Resilience

Change and stress are inevitable—but how we respond to them determines our growth, engagement, and well-being. Adaptive resilience is the ability to shift from a stress-based, threat response to a challenge-oriented mindset, increasing focus, problem-solving, and personal agency.

This program also includes the concept of Perception Box, which is the idea that our past experiences, beliefs, and emotions shape the way we see and respond to challenges. By understanding how our Perception Box influences our reactions to stress, we can reframe difficulties into opportunities for growth and engagement.

This highly interactive program prioritizes real-world practice, collaborative discussions, and applied exercises so that learners leave with practical skills they can apply immediately.

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Resilient team working through change together at a computer

individual contributor program logistics

We recommend a 6-week blended learning journey for this program to maximize learner engagement and skill application. For organizations that want to integrate Succeeding with Adaptive Resilience content within a larger program in their organization, we recommend using the microcourses and live learning session content only.